Experts say we must listen and stay with people when they are very sad.

專家表示，當人們非常悲傷時，我們必須傾聽並陪伴在他們身邊。

Do not try to fix the problem quickly. Do not give tissues or say simple words to stop the crying. Just stay near the person and be quiet.

不要試圖快速解決問題。不要遞紙巾或說簡單的話來停止哭泣。只要陪伴在對方身邊並保持安靜即可。

Wait until the person stops crying before you speak. Do not ask 'Are you OK?'. Instead, let the person talk about their feelings. Listen carefully and repeat what they say.

等到對方停止哭泣後再開口。不要問「你還好嗎？」。相反地，讓對方表達自己的感受。仔細傾聽並重複他們所說的話。

Do not use jokes to make the person feel better. Let the person talk when they are ready. If the person is too sad, tell them to see a doctor.

不要使用笑話來讓對方心情好轉。在對方準備好時讓他們開口。如果對方過於悲傷，請建議他們就醫。

Good help means you are patient and you do not judge the person.

良好的幫助意味著你擁有耐心且不會評判對方。