A large number of fans have experienced problems when transferring tickets through secondary marketplaces, especially StubHub. As a result, many people have been unable to attend their scheduled World Cup matches.

大量球迷在二手轉售平台（尤其是StubHub）轉讓門票時遇到問題，導致許多人無法參加預定的世界盃賽事。

The current problem is caused by a systemic failure in the transfer of digital tickets from sellers to buyers. There is a clear disagreement regarding who is responsible for these issues. For instance, StubHub emphasized that the disruptions are due to technical problems with FIFA's ticketing system and app. On the other hand, FIFA asserted that ticket validity and delivery are only guaranteed if users buy through the official platform, and they have refused to confirm StubHub's claims about system failures.

目前的問題是由於數碼門票從賣家轉交給買家時出現系統性失效。關於誰應為這些問題負責，存在明顯的分歧。例如，StubHub強調中斷是由於FIFA的票務系統和App存在技術問題。另一方面，FIFA則聲稱只有透過官方平台購買，才能保證門票的有效性與交付，且他們拒絕確認StubHub關於系統失效的指控。

Furthermore, experts suggest that these failures may be caused by 'speculative ticketing.' This is a practice where people list seats for sale before they actually own the tickets. Although platforms like StubHub, SeatGeek, and Vivid Seats officially forbid this, the National Consumers League argues that current protections are not strong enough. For example, the 'FanProtect Guarantee' allows the vendor to decide what counts as a 'comparable' replacement seat, which often results in fans receiving worse seats than they paid for.

此外，專家建議這些失效可能是由「投機票務」引起。這是一種在尚未實際擁有門票前就將座位列出銷售的做法。雖然StubHub、SeatGeek和Vivid Seats等平台官方禁止此行為，但國家消費者聯盟認為目前的保護措施不夠強而有力。例如，「球迷保護保證」允許賣家決定什麼才算作「同等」的替代座位，這往往導致球迷收到的座位比他們支付的價格所對應的座位更差。

Consequently, the financial impact on fans is significant. Many have lost money on non-refundable travel and have been forced to buy new tickets at much higher prices. While Vivid Seats claims that almost all of its deliveries are successful, many consumers have reported receiving tickets for the wrong events or losing access entirely, showing that the resale market can be very unreliable.

因此，球迷面臨的經濟影響十分重大。許多人損失了不可退款的旅費，並被迫以高得多的價格購買新門票。雖然Vivid Seats聲稱其幾乎所有交付均成功，但許多消費者報告收到錯誤賽事的門票或完全失去訪問權限，顯示轉售市場可能非常不可靠。

The situation is still not resolved. Affected fans are demanding refunds, while the event organizer and the resale companies continue to argue over who is technically responsible for the failures.

情況尚未解決。受影響的球迷要求退款，而賽事主辦方與轉售公司則繼續就誰在技術上應為這些失效負責而爭論不休。