Two US-based airlines are facing class-action lawsuits because they sold windowless seats while marketing them as window seats.

兩家美國航空公司正因將無窗座位以「窗邊位」名義銷售而面臨集體訴訟。

The legal action, which began in August 2025, focuses on claims that United Airlines and Delta Air Lines failed to be honest about seats that have no windows. The plaintiffs argue that these airlines charged higher prices for seats that offer no view of the outside, because parts of the plane's structure, such as electrical wiring and air conditioning pipes, are located there. This issue is common in several aircraft models, including the Boeing 737 and Airbus A320, where seat placement depends on the internal hardware of the plane.

這項於 2025 年 8 月開始的法律行動，重點在於指控聯合航空（United Airlines）與達美航空（Delta Air Lines）未能誠實說明無窗座位的情況。原告主張，由於飛機結構（如電線和空調管道）位於該處，導致部分座位無法看到室外景觀，而航空公司卻對這些座位收取較高價格。此問題在多款機型中十分常見，包括波音 737 和空中巴士 A320，其座位配置取決於飛機的內部硬件。

There is a disagreement over the definition of a 'window seat.' United Airlines asserted that the term refers to the seat's position next to the cabin wall rather than a guarantee of a window. However, a judge in San Francisco rejected this argument, emphasizing that the airline's own booking documents promised a window seat. Consequently, the judge allowed the breach of contract claims to move forward. While United has since updated its booking system to be more specific, Delta's request to dismiss its own case in Brooklyn is still being considered.

關於「窗邊位」的定義存在分歧。聯合航空聲稱該術語是指座位位於機艙牆邊，而非保證有窗。然而，舊金山的一名法官駁回了這一論點，強調航空公司的訂票文件確實承諾了窗邊位。因此，法官允許違約指控繼續審理。雖然聯合航空隨後更新了訂票系統以提供更詳細的資訊，但達美航空在布魯克林申請撤銷案件的請求仍在審理中。

The financial impact is large, as the lawsuits seek compensation for more than two million passengers. Currently, airlines usually charge the same price for windowless seats as they do for those with windows, even in premium economy. Although some passengers have received refunds or flight credits, airline contracts usually state that refunds are only required if a passenger is moved to a lower class of service.

財務影響巨大，因為訴訟尋求為超過兩百萬名乘客提供賠償。目前，航空公司對無窗座位的收費通常與有窗座位相同，即便是在豪華經濟艙也是如此。儘管部分乘客已收到退款或飛行抵用金，但航空公司合約通常規定，只有在乘客被調至較低服務等級時才需提供退款。

These legal proceedings will decide if airlines must change their seating terms or lower the prices for seats without windows.

這些法律程序將決定航空公司是否必須更改座位條款或降低無窗座位的價格。