A China Eastern Airlines flight from Chengdu to Shanghai experienced a mechanical failure during taxiing, resulting in a collision with a boarding bridge.

一架由成都飛往上海的中國東方航空航班在滑行過程中發生機械故障，導致與登機橋碰撞。

The incident occurred on Saturday upon the arrival of an Airbus A350-900 widebody aircraft—which had been operational for approximately four years and three months—at Shanghai Hongqiao International Airport. According to official communications from China Eastern Airlines, a mechanical malfunction manifested during the slow-speed taxiing phase toward the gate, precipitating partial contact between the aircraft and the jet bridge. The carrier asserted that the flight crew adhered to established operational protocols in response to the malfunction.

該事件發生於週六，當時一架已投入營運約四年三個月的 Airbus A350-900 寬體客機抵達上海虹橋國際機場。根據中國東方航空的官方公告，飛機在向登機門低速滑行階段出現機械故障，導致飛機與登機橋發生部分接觸。航空公司聲稱，機組人員在應對故障時已遵守既定的操作流程。

Stakeholder accounts provide further granularity regarding the event's sequence. A passenger, identified by the surname Liu, reported that the aircraft's nose appeared to exceed the designated stopping point, followed by an audible impact and the subsequent activation of reverse engine thrust. Digital evidence recorded by passengers suggests the point of contact was localized to the left side of the airframe. Following a detention period of over thirty minutes, passengers disembarked via the opposite side of the aircraft. The airline subsequently provided monetary compensation of 300 yuan per passenger.

相關人士的陳述提供了更多關於事件過程的細節。一名姓劉的乘客報告稱，飛機機頭似乎超過了指定的停止點，隨後傳出撞擊聲，並啟動了發動機反推裝置。乘客記錄的數位證據顯示，接觸點位於機身左側。在被困超過三十分鐘後，乘客從飛機另一側下機。航空公司隨後向每位乘客提供 300 元的貨幣補償。

All passengers were evacuated without injury, and the precise cause of the mechanical failure remains under investigation by the airline and relevant authorities.

所有乘客均已安全撤離且未受傷，機械故障的確切原因仍由航空公司及相關部門調查中。