Standard Chartered has announced a phased reduction of its corporate function workforce to facilitate the adoption of artificial intelligence and automation.

渣打銀行宣布將分階段削減企業職能部門的員工數目，以促進人工智慧與自動化的應用。

The institution intends to eliminate approximately 15% of its corporate function roles by 2030, a figure estimated at 7,800 redundancies from a base of over 52,000 employees in those sectors. This restructuring is primarily concentrated within back-office centers located in Warsaw, Kuala Lumpur, Bengaluru, and Chennai. The initiative is integrated into a broader financial strategy aimed at enhancing profitability, specifically targeting a return on tangible equity exceeding 15% by 2028 and a 20% increase in income per employee through improved productivity and a reduced cost-to-income ratio.

該機構打算在2030年之前削減約15%的企業職能崗位，以超過52,000名員工為基數計算，估計約有7,800人將被裁減。此次重組主要集中在位於華沙、吉隆坡、班加羅爾及金奈的後勤中心。該計畫整合於一個更廣泛的財務策略中，旨在提高盈利能力，目標是在2028年之前將有形股本回報率提升至15%以上，並透過提高生產力與降低成本收入比，使每位員工的收入增加20%。

Controversy emerged following statements by CEO Bill Winters, who characterized the transition as the replacement of "lower-value human capital" with investment capital. This terminology prompted criticism from various stakeholders, including former Singaporean President Halimah Yacob, who described the phrasing as demeaning. In subsequent communications via LinkedIn and internal memoranda, Mr. Winters issued an apology, asserting that his remarks were taken out of context and that the displacement reflects the evolution of roles rather than the intrinsic value of the personnel.

在執行長 Bill Winters 表示這次轉型是用投資資本取代「低價值人力資本」後，引起了爭議。此措辭引起了各方持份者的批評，包括新加坡前總統哈莉瑪·雅各布，她形容這種表述方式具有貶低意味。隨後，Winters 先生透過 LinkedIn 及內部備忘錄發表道歉，聲稱其言論被斷章取義，並指出人員替換反映的是職能的演進，而非人員本身的價值。

In Singapore, the Banking and Financial Services Union (BFSU) has responded by emphasizing the necessity of proactive employee support. The BFSU, in coordination with the National Trades Union Congress (NTUC) and the Institute of Banking and Finance Singapore, is facilitating access to career coaching and training subsidies. The union maintains that reskilling and redeployment should be prioritized over termination. Affected eligible Singaporean citizens or permanent residents may also access the SkillsFuture Jobseeker Support Scheme for financial assistance during involuntary unemployment.

在新加坡，銀行及金融服務業工會 (BFSU) 回應強調必須採取主動的員工支持。BFSU 正與全國职工總工會 (NTUC) 及新加坡銀行金融學院合作，協助員工獲得職業輔導與培訓補貼。工會堅持認為，應優先考慮重新培訓與重新部署，而非終止聘用。符合條件的受影響新加坡公民或永久居民，在非自願失業期間亦可申請 SkillsFuture 求職者支援計畫以獲得財務援助。

Standard Chartered is proceeding with its automation-driven workforce reduction while attempting to mitigate reputational damage and manage labor relations through reskilling initiatives.

渣打銀行在推動自動化裁員的同時，嘗試透過重新培訓計畫來減輕聲譽損失並管理勞工關係。